Returns Policy

 

Returns, Exchanges and Repairs

The customer is responsible for the cost of returning products for exchange or refund. We cover the reasonable costs of return for products with a fault that’s covered under Wamee’s Minimum Voluntary Warranty Guide.

 

To initiate return of a faulty product, please complete the following steps:

•           Reply to your order confirmation email to request which products you would like to return

•           Print the prepaid return shipping label that you will receive by email

•           Send all items back to us using the label provided

 

To initiate a refund or exchange, please complete the following steps:

•           Reply to your order confirmation email to request which products you would like to return

•           Send all items back to us at Wamee, Unit 4, 6-8 Byfield Street, Macquarie Park, NSW 2113

 

Refunds and Exchanges accepted in accordance with Wamee’s Minimum Voluntary Warranty Guide will be processed within 3 business days of the item being received back in our warehouse.

 

If you have any further questions, please don't hesitate to contact us at info@wamee.com 13000 WAMEE